How to Rectify the Canon Printer Error Code E14 and E15

How to Rectify the Canon Printer Error Code E14 and E15

Are you trying to resolve the error code E14 or E15 on your Canon printer? If your answer to the question is yes, your search has led you to the right place. The error codes E14 and E15 may occur on your Canon printer if the Canon printer is not recognizing the cartridges correctly. The error codes E14 and E15 are easy to rectify. We have given the whole procedure to rectify the error codes. Now is the time to get started.

Primary Causes for the Error Code E14 and E15

Before we go further and introduce you to the solutions to fix both of these error codes, we let you know that the same reason causes both errors. If you apply the same methods for both error codes, the problem will disappear. The main reason for the occurrence of the error codes is the problem of your Canon printer not recognizing the cartridges properly. Below is how to fix these error codes.

Solution 1

If your Canon printer ever displays one of these error codes, you need to apply solutions in the same way as described below:

1. First of all, you need to place your printer in a safe and dry place.
2. Open the printer cover gently.
3. Remove the cartridges from your Canon printer.
4. You need to switch off your Canon printer, but do not disconnect it from the power supply.
5. Check the cartridges installed in your Canon printer and make sure that they are compatible with your printer model.
6. Avoid using third-party cartridges as they may cause several errors.
7. If the cartridges are genuine and everything is fine with cartridges.
8. Wipe down the contacts gently and properly on the front of the printer cartridge.
9. Use a soft cloth or tissue paper to clean the cartridge.
10. Press the Power button of the Power button on the Canon printer.
11. Reinstall the cartridge properly and print a test page to see if the problem is fixed.

Note: As a Canon printer user, you should avoid installing third-party cartridges on your Canon printer. If you want to prevent the error code from occurring on your Canon printer, use the cartridges manufactured only by Canon. This will prevent the occurrence of the error on your Canon printer. We have mentioned the method to fix the error code for both Windows and Mac. To sort out the error codes, read below.

Solution 2

In case the first solution does not fix the problem, we have given the second effective solution for you. The print head deep cleaning is a process that can quickly fix the issue. In order to rectify the error, follow the instructions provided below:

For Windows

To sort out the error codes, a Windows user can follow the instructions:

1. Make sure that the operating system is Windows.
2. Turn on your Canon printer.
3. Then, you need to open the Properties dialog box.
4. Now, start the Print Deep Head Cleaning.
5. You need to click on the Maintenance tab.
6. Click on the Deep Cleaning button.
7. You have to select the ink group that you want to clean deeply.
8. You may see the “Execute.” You need to click on the same.
9. Confirm the message that you see on the screen and click the OK button.
10. As the deep cleaning starts, you will see the green light blinking.
11. Do not perform any other operations while the deep cleaning is in the process.
12. The deep cleaning process may take about 2-5 minutes.
13. When the process is complete, restart both the printer and the system.
14. Load the paper sheets in the tray and start printing the documents.

For Mac

Below are the steps to help you fix the error code. Follow the instructions provided below:

1. First, you have to turn on your Canon printer.
2. Then, you need to open the Canon IJ Printer Utility dialog box.
3. Start the Printhead Deep Cleaning.
4. Ensure that deep cleaning is selected in the pop-up menu.
5. Click on Deep Cleaning and then click the OK button.
6. When the process starts, you will see the green power lamp blinking.
7. The process may take about some minutes.
8. Avoid performing any other tasks on your Mac while the process is running.
9. When the deep cleaning process comes to an end, you need to restart your Mac.
10. Now, load the papers in the tray and print documents.

Note: The Deep Cleaning process is automatic. If the error code still appears, you need to clean the printhead nozzles manually. Clean the printhead nozzles gently as they may easily get damaged. If the problem seems difficult to deal with, you should contact Canon printer experts. The printer experts can help you rectify the error code easily.

Conclusion

The printers manufactured by Canon offer excellent printing results. Canon printers are worth appreciation but may often frustrate a user when they show the error code E14 or E15. We have provided the procedure to rectify both error codes. We hope the article proves helpful to you.

Source: https://techhelpsearch.com/